Live Chat Support

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If your web hosting company provides live chat support, you can talk with an agent in real-time and learn helpful info or get a problem resolved promptly. The advantage of using chat rather than calling to talk with a live person is that you will need only a computer with access to the world wide web, which means that you will not pay any rates in the event that you are in a different country or state. In addition, it'll be simpler to copy and paste info like domains, usernames or error messages in other words details which are sometimes difficult to provide to the other party on the telephone. The live chat is also a faster solution to contact the website hosting provider's support crew compared to using a ticketing system. Last, but not least, in the event that some trouble requires more time to be dealt with, you can do something different while you wait for support on the live chat, so you will not waste time - something that's not possible if you are on the phone.

Live Chat Support in Cloud Hosting

As a part of the support services that we offer for all of our cloud hosting service, you can find live chat support that is online each and every day, even on holidays. You'll be able to contact us regardless of whether you already have an account or not, because we can support you with all kinds of things, ranging from supplying you with common info on our solutions in case you are not a client yet and you are thinking about obtaining one of the plans, to helping you with installing an e-mail account in an e-mail client. Some issues are more technical and time-consuming, which means that you will need to employ the ticketing system that is integrated in the Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on the live chat for quite a lot of things.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is online every day, even on weekends and holidays. It's the best way to learn more information about our Linux semi-dedicated servers in case you don't have an account yet or to get some issue resolved in case you're a customer and our customer support representatives will assist you quickly regardless of the time of the day you join the chat. If you are hesitating which plan is more suitable for your websites, if you need advice whether you should order a certain upgrade and how to obtain it or if you experience difficulties setting up an email account on your machine, you are able to get in touch with us and we will provide you with the needed details promptly. The live chat is online even after our phone lines go off for the day, which means that if you have an account with us, you can be certain that you will always find prompt assistance with any question or problem that shows up.