Despite the fact that the hosting service supplied by the different companies is virtually identical, each provider has their own platform with its own tweaks and ways to execute given procedures. In such a situation, a huge knowledge base would be amazingly useful both for persons with little to no practical experience and for technically accomplished users who will ultimately learn how given procedures are accomplished, but will waste some time meanwhile. The purpose of such a knowledge base is to help make the service fast and easy to use, sparing users loads of time and effort. The end result is more contented clients, as they can easily find the information they are looking for, and much less work for the client care team, because usually the vast majority of the questions and difficulties that clients have are already outlined in the knowledge base. Provided that the articles themselves are well-written and cover more things, you will be able to get to know more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages include an exhaustive knowledge base where you can find info on all the complications that you could come across and their resolutions. You can find out how to create and manage an electronic mailing list, how to use an .htaccess config file, or how to proceed if the settings of your email client are accurate, but yet you’re unable to send emails, for instance. We have done our best to be as exhaustive as possible and to encompass all possible options so as to help you save time and efforts and to give you different solutions for each single problem. The knowledge base comprises educative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in every Control Panel section, while if you prefer to see the entire archive of articles, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated servers come with elaborate technical documentation where you will see info on all the functions that our in-house created Hepsia Control Panel offers, as well as solutions to different questions and challenges that you may encounter. All setup guides contain exhaustive explanations, which suggests that you won’t have to worry about overlooking something in case you would like to export a database, for instance. The troubleshooting articles encompass a range of tenable reasons for particular issues and the solution for each one of them, so if you’re unable to send emails although you have the right outgoing mail server settings, for instance, you can quickly discover what the reason might be and fix the problem with a few clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find related articles in every single section. In case you want to check out all help articles, you can use the Help menu, which is located in the top right-hand side of the window.